Pit Lane Crew Store Policy

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1. Shipping Policy

• Processing Time: Orders are typically processed and shipped within 2-4 business days after payment confirmation.

• Shipping Methods: We offer standard and express shipping options at checkout. Delivery times vary based on location.

• International Shipping: We ship worldwide! However, customers are responsible for any customs duties or import taxes.

• Tracking Information: Once your order ships, a tracking number will be sent via email.

2. Return & Exchange Policy

• Returns: We accept returns within 14 days of delivery. Items must be unworn, unwashed, and in original packaging with all tags attached.

• Exchanges: If you need a different size or color, please request an exchange within 14 days. Exchange eligibility depends on stock availability.

• Refunds: Refunds are processed within 5-7 business days after we receive your return. Shipping fees are non-refundable.

• Non-Returnable Items: Final sale items, limited edition drops, and gift cards cannot be returned or exchanged.

3. Order Cancellations & Modifications

• Cancellation Requests: Orders can only be canceled within 24 hours of purchase.

• Address Changes: Contact us immediately if you need to update your shipping address. Once an order is shipped, changes cannot be made.

4. Damaged or Incorrect Items

• If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the issue. We will replace or refund the item.

5. Payment Methods

• We accept Visa, MasterCard, American Express, GooglePay, Paytm, PhonePay and UPI

• All transactions are processed securely, and your payment details are never stored.

6. Customer Support

For any questions, reach out to us at support@pitlanecrew.com or visit our Contact Us page. We typically respond within 24-48 hours.

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